1. Introduction
Welcome to Viniro.shop (“we”, “our”, “us”). By using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully.
2. Use of Products
All products sold on Viniro.shop should be used as intended and described in the product description. Misuse of products is not the responsibility of Viniro.shop.
3. Pricing and Payment
- Pricing: All prices on our website are listed in SEK. As a private seller, we are not currently VAT registered, so VAT is not added at checkout. In the future, if we register for VAT, taxes will be included in the price displayed on the website.
- Discounts: We may offer promotional discounts from time to time. These discounts are subject to the terms outlined during each promotion.
- Payment Methods: We accept payments through Stripe, Apple Pay, Google Pay, and potentially Klarna. All payments are processed securely by these third-party providers.
4. Order Process
- Order Confirmation: Once you place an order, you will receive an email confirmation. Please review this email to ensure all details are correct.
- Order Cancellation: Orders cannot be modified or canceled once they have been processed. If there is an issue with your order, please contact us at contact@viniro.shop.
5. Shipping and Delivery
- Shipping Times:
- Europe: 2-7 business days.
- Worldwide: Up to 14 business days.
- Shipping Options: We currently do not offer express shipping, but this may change in the future. Any updates will be reflected in these Terms of Service.
- Shipping Costs: Shipping costs will be calculated at checkout based on the destination and weight of the package.
- Lost or Damaged Goods: If your order is lost or damaged during shipping, please contact us at contact@viniro.shop. We will work with you to resolve the issue, which may include a replacement product or a discount on a future order. Shipping costs for replacements are the responsibility of the customer.
6. Returns and Refunds
- No Returns or Refunds: We do not accept returns or provide refunds unless the product is unopened and in its original condition.
- Return Shipping: Customers are responsible for return shipping costs.
- Refund Process: If a return is accepted, refunds will be handled on a case-by-case basis through contact@viniro.shop.
7. User Accounts
- Guest Checkout: Customers can choose to checkout as a guest or create an account.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login details. Please notify us immediately if you suspect any unauthorized use of your account.
8. Liability
- Customer Satisfaction: We want you to be happy with your purchase. If there is a problem with your order, please contact us at contact@viniro.shop. Depending on the situation, we may offer a replacement product, a discount on a future purchase, or another resolution. Customers are responsible for shipping costs for any replacements.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Governing Law
These Terms of Service are governed by Swedish law. Any disputes will be resolved in accordance with the laws of Sweden.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at contact@viniro.shop.
